Many companies out there need some sort of help desk or support ticket solution for their customers. There are several hosted solutions out there to meet that need including Zen Desk, User Voice, Get Satisfaction, and Tender Support. The drawback? Each of these services come with a high monthly fee, especially if you want to use your own brand instead of theirs.
Soon, you will be able to host your own help desk with a quick and easy WordPress plugin. Install it, activate it, and you’re off and running.